Terms of service

Please read these Terms of Service carefully before using the Define You Med Spa website or scheduling services with us. By accessing our website or booking an appointment, you agree to be bound by these terms.

1. Acceptance of terms

By accessing or using the Define You Med Spa website located at defineyoumedspa.com, or by receiving services at our facility, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.

2. Services

Define You Med Spa provides aesthetic and wellness services including, but not limited to, neurotoxin injectables, dermal fillers, RF microneedling, platelet rich fibrin (PRF) treatments, chemical peels, medical weight loss, and IV infusions.

The information provided on our website is for general informational purposes only and does not constitute medical advice. Our website content is not a substitute for professional medical consultation, diagnosis, or treatment. Always consult a qualified healthcare provider regarding any medical conditions or treatment decisions.

All services are provided by or under the supervision of licensed medical professionals. Treatment eligibility is determined on an individual basis during consultation.

3. Appointments and cancellation policy

• Cancellations and rescheduling must be made at least 24 hours in advance of your scheduled appointment.
• Cancellations made with less than 24 hours' notice may be subject to a cancellation fee.
• No-shows without prior notice may be charged the full cost of the scheduled service.
• We reserve the right to decline future bookings for repeated no-shows or late cancellations.

To cancel or reschedule, please call us at (330) 371-8298 or contact us through your booking confirmation.

4. Payment

Payment is due in full at the time of service unless otherwise arranged in writing. We accept major credit cards, debit cards, and cash. Financing options may be available, so ask our team for details.

Packages and prepaid services are non-refundable unless otherwise specified in writing at the time of purchase. Package pricing applies only to the services included in the package and may not be applied toward other treatments.

5. Results disclaimer

Aesthetic treatment results vary from person to person and cannot be guaranteed. Factors including individual anatomy, skin condition, lifestyle, and adherence to post-treatment care instructions can affect outcomes. Before and after photographs on our website represent actual patients and are used with permission; they do not guarantee that you will achieve the same results.

Define You Med Spa makes no warranties, express or implied, regarding the outcome of any treatment. Our providers will discuss realistic expectations with you during your consultation.

6. Limitation of liability

To the fullest extent permitted by applicable law, Define You Med Spa, its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, including but not limited to dissatisfaction with treatment results, adverse reactions disclosed during informed consent, or technical issues with our website.

Our total liability to you for any claim arising out of or relating to these terms or our services shall not exceed the amount you paid for the specific service giving rise to the claim.

7. Informed consent

Prior to receiving any treatment, you will be asked to review and sign an informed consent form. This form explains the nature of the treatment, known risks and benefits, alternatives, and what to expect. By signing the consent form, you acknowledge that you understand and accept the potential risks associated with your chosen treatment.

8. Intellectual property

All content on this website, including but not limited to text, photographs, graphics, logos, and design elements, is the intellectual property of Define You Med Spa or its licensed content providers and is protected by applicable copyright and trademark law.

You may not reproduce, distribute, modify, display, or transmit any content from this website without prior written permission from Define You Med Spa.

9. Third-party links

Our website may contain links to third-party websites, including our online booking platform. These links are provided for convenience only. Define You Med Spa does not control and is not responsible for the content, privacy practices, or terms of any third-party website. Accessing third-party links is at your own risk.

10. Governing law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Stark County, Ohio.

11. Changes to these terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated date. Your continued use of our website or services after any changes constitutes your acceptance of the revised terms.

Contact us

Define You Med Spa
145 Wilbur Dr NE
North Canton, OH 44720
Phone: (330) 371-8298
Email: info@defineyoumedspa.com